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Model of Care
Re-Design

The Model of Care Redesign service helps clinics and health centers seamlessly integrate health coaching and behaviour change strategies into their everyday practices. Clinics benefits include: improved patient engagement and loyalty, enhanced efficiency, and stronger practice growth and reputation, efficient use of resources and time, while patients experience better health outcomes and lasting behaviour change. This creates a win-win: healthcare professionals gain the tools to make a meaningful impact, and patients receive the holistic, patient-centered care they need to thrive.

Client Journey (Roadmap) Creation

We design a clear, guided path for patients, ensuring they have a well-defined journey through their care. This roadmap enhances patient engagement and boosts compliance with treatment plans, helping patients stay on track and motivated throughout their healthcare journey.

2

Standardized Health Behavior Change Protocols

We develop standardized protocols for health behaviour change that can be easily adopted by new practitioners. These protocols include clearly defined coaching frameworks that can be applied across a variety of patients and settings. The scalable approach allows health coaching to expand beyond one-on-one sessions into group coaching, speed coaching, or self-selected techniques, seamlessly integrating into the daily workflow of the clinic or wellness center.

3

Educational Materials and Training for the Entire Team

We provide educational materials and deliver lunch-and-learn sessions or workshops for the entire clinic team. These sessions raise awareness about the value of health coaching and show how it can improve patient outcomes. Training is tailored to help clinicians and healthcare staff understand the principles of health coaching and how to integrate it into clinical care, ensuring the whole team is aligned and supportive of the coaching strategies.

4

Streamlined Integration of Health Coaches into Existing Teams

We assist clinics and wellness centers in hiring and selecting qualified health coaches who align with the clinic’s values and goals. Our support throughout the recruitment process ensures that health coaches possess the necessary skills and certifications to provide effective coaching. Once hired, health coaches will seamlessly integrate into the existing team, allowing practitioners to focus on their core responsibilities while the coach handles behavior change, enhancing the overall patient care experience.

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